Delivery & Returns
Mail Order Deliveries
We send our pies frozen in insulated boxes with ice packs to keep everything cold in transit. Our deliveries are handled by DPD whose award winning PREDICT 1 hour time slot ensures you don’t need to wait in all day. DPD will leave your parcels in a safe place if there is no one home to take delivery.
Why not download DPD’s App and save your delivery preferences so that the delivery driver knows your preferred safe place location automatically.
We typically dispatch pies the day following your order, assuming it is placed from Sunday – Wednesday. Pies ordered from Friday – Saturday will be dispatched the following Monday. We’ll send you an email with your parcel tracking number as soon as your pies leave our bakery.
Our delivery charges are as follows:
- Orders up to £49.99 – £5.95 delivery
- Orders £50 and over – FREE delivery
(All orders that include a cheese, pickle & pie hamper do not qualify for free delivery)
We are unable to deliver to the postcodes shown in the dropdown below.
AB30, AB31, AB32, AB33, AB34, AB35, AB36, AB37, AB38, AB39, AB40, AB41, AB42, AB43, AB44, AB45, AB46, AB47, AB48, AB49, AB50, AB51, AB52, AB53, AB54, AB55, AB56, BT1, BT2, BT3, BT4, BT5, BT6, BT7, BT8, BT9, BT10, BT11, BT12, BT13, BT14, BT15, BT16, BT17, BT29, DD8, DD9, FK16, FK17, FK18, FK19, FK20, FK21, GY9, GY10, HS1, HS2, HS3, HS4, HS5, HS6, HS7, HS8, HS9, IM1, IM2, IM3, IM4, IM5, IM6, IM7, IM8, IM9, IM86, IM87, IM99, IV20, IV21, IV22, IV23, IV24, IV25, IV26, IV27, IV28, IV40, IV41, IV42, IV43, IV44, IV45, IV46, IV47, IV48, IV49, IV51, IV52, IV53, IV54, IV55, IV56, JE, KA27, KA28, KW1, KW2, KW3, KW4, KW5, KW6, KW7, KW8, KW9, KW10, KW11, KW12, KW13, KW14, KW15, KW16, KW17, PA20, PA21, PA22, PA23, PA24, PA25, PA26, PA27, PA28, PA29, PA30, PA31, PA32, PA33, PA34, PA35, PA36, PA37, PA38, PA39, PA40, PA41, PA42, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA50, PA51, PA52, PA53, PA54, PA55, PA56, PA57, PA58, PA59, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PA80, PH15, PH16, PH17, PH18, PH19, PH20, PH21, PH22, PH23, PH24, PH25, PH26, PH27, PH28, PH29, PH30, PH31, PH32, PH33, PH34, PH35, PH36, PH37, PH38, PH39, PH40, PH41, PH42, PH43, PH44, PH45, PH46, PH47, PH48, PH49, PH50, TR21, TR22, TR23, TR24, TR25, ZE1, ZE2, ZE3
As our products are perishable, returns are not accepted as a matter of course. In the unlikely event that you experience an issue with your order or your delivery, please contact us and we’ll do all we can to put it right.